FOR COMMUNITY CONCERNS, PLEASE CONTACT 604-257-4040

News

Recent Community News

Apr
01

Operational Update April 1

Thank you for your patience over the past several weeks. We have now successfully and safely restarted the refinery, and it has returned to normal operations.

During this process, your safety and well-being were top of mind. We moved through our restart process slowly and implemented several additional measures to mitigate any potential impacts.

Mar
31

Operational Update March 31

We continue to progress through start up activities at the Refinery this weekend. Throughout this process, we anticipate that there may be periods of elevated flaring and potential for odours, noise and smoke. Round-the-clock monitoring of odours remains throughout the restart process. The flare is also monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours. The flare is an important safety measure and environmental control tool that keeps our facility running safely.

Mar
30

Operational Update March 30

Restart activities continue to progress over the weekend at the Refinery. We anticipate that there may be periods of elevated flaring and potential for odours, noise and smoke. Round-the-clock monitoring of odours remains throughout the restart process. The flare is also monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours. The flare is an important safety measure and environmental control tool that keeps our facility running safely.

Mar
29

Operational Update March 29

Over the weekend, we will continue to progress through start up activities at the Refinery. Throughout this process, we anticipate that there may be periods of elevated flaring and the potential for odours, noise and smoke. Round-the-clock monitoring of odours remains throughout the restart process. The flare is also monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours. The flare is an important safety measure and environmental control tool that keeps our facility running safely.

Mar
28

Operational Update March 28

This week, we are progressing through startup activities at the Refinery. We anticipate that there may be periods of elevated flaring and the potential for odours, noise and smoke. Round-the-clock monitoring of odours remains in place. The flare is also monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours. The flare is an important safety measure and environmental control tool that keeps our facility running safely.

Mar
27

Operational Update March 27

At the refinery this week, we continue feeding into the units. We anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke throughout this phase. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
26

Operational Update March 26

We continue feeding into the units at the refinery. We anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke throughout this phase. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
25

Operational Update March 25

This week, we continue feeding into the units at the refinery. Throughout this phase, we anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
24

Operational Update March 24

Having spent the last week circulating warm air through the processing units, we have reached our optimal operational temperatures and have begun the next phase of work.

We continue feeding into the units at the refinery. Throughout this phase, we anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
23

Operational Update March 23

Having spent the last week circulating warm air through the processing units, we have reached our optimal operational temperatures and have begun the next phase of work.

We continue feeding into the units at the refinery. Throughout this phase, we anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
22

Operational Update March 22

Having spent the last week circulating warm air through the processing units, we have reached our optimal operational temperatures and have begun the next phase of work.

We have begun feeding into the units at the refinery. Throughout this phase, we anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
21

Operational Update March 21

Having spent the last week circulating warm air through the processing units, we are nearing our optimal temperatures, which will allow us to move into the next phase of work.

Mar
20

Operational Update March 20

We continue to circulate warm air through the processing units and increase the temperature of the processing units as we move towards the next phase of work. Over the next few days, there will be periods of elevated flaring, and some potential for odours, noise, and smoke. We are carefully moving through this process, mitigating potential impacts on our neighbours.

Mar
19

Operational Update March 19

Over the past weekend, as part of our re-start process, our refinery team circulated warm air through the processing units and began to increase the temperature of the processing units. We are carefully moving through this process, mitigating potential impacts on our neighbours.

Mar
18

Operational Update March 18

Over the past weekend, as part of our re-start process, our refinery team circulated warm air through the processing units and began to increase the temperature of the processing units. We are carefully moving through this process, mitigating potential impacts on our neighbours.

Mar
17

Operational Update March 17

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
16

Operational Update March 16

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
15

Operational Update March 15

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
14

Operational Update March 14

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
13

Operational Update March 13

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
12

Operational Update March 12

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
11

Operational Update March 11

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
10

Operational Update March 10

Starting today, Sunday Mach 10, we will begin the process by turning on the main air blower to heat the system. This is an essential step to get everything up to the right temperature. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
09

Operational Update March 9

On Sunday Mach 10, we will begin the process by turning on the main air blower to heat the system. This is an essential step to get everything up to the right temperature. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
08

Beginning Sunday Mach 10, we will begin the process by turning on the main air blower to heat the system. This is an essential step to get everything up to the right temperature. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
31

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Mar
06

Operational Update March 6

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
05

Operational Update March 5

We continue to progress through our scheduled maintenance. At this time, there is a low likelihood of smoke or odours, however, you may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
04

Operational Update March 4

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
03

Operational Update March 3

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
02

Operational Update March 2

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
01

Operational Update March 1

We continue to progress through our scheduled maintenance. At this time, there is a low likelihood of smoke or odours, however, you may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
29

Operational Update Feb 29

Our scheduled maintenance continues to progress. At this time there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
28

Operational Update Feb 28

We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
27

Operational Update Feb 27

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
26

Operational Update Feb 26

Our scheduled maintenance continues to progress. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
25

Operational Update Feb 25

We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
24

Operational Update Feb 24

Our scheduled maintenance is progressing according to schedule and to perform this work, we have some additional contractors on site. You may notice increased traffic in the area. To minimize the impact on our community, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. As we conduct our scheduled maintenance, the likelihood of smoke and odours remains low.

Feb
23

Operational Update Feb 23

We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
22

Operational Update Feb 22

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
21

Operational Update Feb 21

We continue to progress through our scheduled maintenance. During this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
20

Operational Update Feb 20

We continue to progress through our scheduled maintenance as planned. There is still a low likelihood of smoke or odours at this time. With the additional contractors on site you may notice increased traffic. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, tonight we will be holding our Community Information Session. Details are attached below.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

In the meantime, for the most up-to-date information, please visit our website at www.burnabyrefinery.ca. You can also contact us by email ([email protected]) or by phone (604-257-4040) if you have any questions.

Feb
19

Operational Update Feb 19

Our scheduled maintenance continues to progress as planned. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Details are attached below.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

In the meantime, for the most up-to-date information, please visit our website at www.burnabyrefinery.ca. You can also contact us by email ([email protected]) or by phone (604-257-4040) if you have any questions.

Feb
18

Operational Update Feb 18

Our scheduled maintenance is progressing as planned. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Details are attached below.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

In the meantime, for the most up-to-date information, please visit our website at www.burnabyrefinery.ca. You can also contact us by email ([email protected]) or by phone (604-257-4040) if you have any questions.

Feb
17

Operational Update Feb 17

Our scheduled maintenance is progressing as planned. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact. There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours. In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Details are attached below. We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team. In the meantime, for the most up-to-date information, please visit our website at www.burnabyrefinery.ca. You can also contact us by email ([email protected]) or by phone (604-257-4040) if you have any questions.

Feb
16

Operational Update Feb 16

Our scheduled maintenance is progressing as planned. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours. In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Details can be found below.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

Feb
15

Operational Update Feb 15

Our scheduled maintenance continues to progress as planned. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Click into this notice for additional information.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

Feb
14

Operational Update Feb 14

Our scheduled maintenance is progressing as planned. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Click into this notice for additional information.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

Feb
13

Operational Update - Feb 13

We continue to progress through our scheduled maintenance. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but where possible we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Click into this notice for additional information.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

Feb
12

Operational Update Feb 12

We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
11

Operational Update Feb 11

We continue to progress through our scheduled maintenance. During this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
10

Operational Update Feb 10

Our scheduled maintenance continues to progress as planned. There is a low likelihood of smoke or odours during this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
09

Operational Update Feb 9

Our scheduled maintenance is progressing as planned. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
08

Operational Update Feb 8

We continue to progress through our scheduled maintenance. During this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
07

Operational Update Feb 7

Our scheduled maintenance is progressing according to schedule. To perform this work, we have some additional contractors on site. You may notice increased traffic in the area. To minimize the impact on our community, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled those activities during the daylight hours. As we conduct our scheduled maintenance, the likelihood of smoke and odours remains low.

Feb
06

Operational Update Feb 6

We wanted to update you on our scheduled maintenance. The work is progressing according to schedule, and to perform this work we have some additional contractors on site. This means you may notice increased traffic in the area. To minimize the impact on our community, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled those activities during the daylight hours. Additionally, as we conduct our scheduled maintenance there remains the low likelihood of smoke and odours.

Feb
05

Operational Update Feb 05

As you are aware, we continue to progress through our scheduled maintenance. At this time, there is a low likelihood of smoke or odours, though you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel. 

 ‌You may notice increased noise as we complete work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
04

Operational Update Feb 4

Scheduled maintenance at the Burnaby Refinery continues. Our processing units were brought offline earlier this week and processing operations are currently paused. During this time, we are still offloading fuels from ships and rail to deliver fuels safely and reliably to our customers across the lower mainland and Vancouver Island. Our scheduled maintenance will take approximately four weeks.

While there is a low likelihood of smoke or odours in the community, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

‌You may notice increased noise as we complete work. We have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders, and community neighbours.

Feb
03

Operational Update Feb 3

Earlier this week, our processing units were brought offline and processing operations are currently paused as we undergo scheduled maintenance. Our scheduled maintenance will take approximately four weeks.

At this stage, there is a low likelihood of smoke or odours in the community, though you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

‌You may notice increased noise as we complete work. We have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders, and community neighbours.

Feb
02

Operational Update Feb 2

We want to provide some clarity about what is happening at the Burnaby Refinery right now. Our units were safely brought offline earlier this week, and processing operations are currently paused as we undergo scheduled maintenance.

Our scheduled maintenance will take approximately four weeks. The good news is that during this time, we are still offloading fuels from ships and rail to deliver fuels safely and reliably to our customers across the lower mainland and Vancouver Island.

While there is still a low likelihood of smoke or odours in the community, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

‌You may notice increased noise as we complete work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders, and community neighbours..

Feb
01

Operational Update Feb 1

Scheduled maintenance is ongoing at the Burnaby Refinery. While there is still a low likelihood of smoke or odours in the community, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel. 

‌You may notice increased noise as we complete work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

‌While processing operations are paused, we are still offloading fuels from ships and rail directly into the refinery. This allows us to safely and reliably deliver fuels to our customers across the lower mainland and Vancouver Island. 

Jan
31

Operational Update Jan 31

Work at the Burnaby Refinery is progressing. We have begun our scheduled maintenance which will last approximately four weeks. While there is still a low likelihood of smoke or odours in the community, you may notice an increase in traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

Neighbours may experience higher than typical noise levels during the scheduled maintenance. We have scheduled activities as much as possible during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

While the refinery’s processing operations are paused, we are still offloading fuels from ships and rail directly into the refinery. This allows us to safely and reliably deliver fuels to our customers across the lower mainland and Vancouver Island.

Jan
30

Operational Update Jan 30

We’re progressing into the next phase of work at the Burnaby Refinery which includes previously scheduled maintenance that will last approximately four weeks. At this stage, there is a low likelihood of smoke or odours in the community, though you may notice a higher than usual flare over the next few days, as well as an increase in traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

Neighbours may also experience higher than typical noise levels during the maintenance period. We have scheduled activities as much as possible for daytime hours to minimize disruptions and will maintain compliance with noise-related bylaws. We appreciate your patience and understanding. We continue to work closely with our regulators, stakeholders and community neighbours.

While the refinery’s processing operations are paused, our blending, shipping, terminal, and rack activities remain operational. This allows fuels to be offloaded from ships and rail directly into the refinery, from where they can be safely transported to our customers across the lower mainland and Vancouver Island.

Jan
29

Operational Update Jan 29

With the first stage of our operational procedure complete at the Burnaby Refinery, there is a low likelihood of smoke or odours in the community. We continue to work closely with our regulators, stakeholders and community neighbours.

As we progress to the next stage of the process, we will provide ongoing updates.

Jan
28

Operational Update Jan 28

The first stage of our operational procedure at the Burnaby Refinery is complete. At this time, there is low likelihood of smoke our odours in the community. We continue to progress to the next stage of the process.

We appreciate everyone’s patience as we navigate this process. We continue to work closely with our regulators, stakeholders, and community neighbours, and will provide ongoing updates as we progress work.

Jan
27

Operational Update Jan 27

Today, we completed the first stage of the operational procedure at the Burnaby Refinery. We’re now progressing to the next stage of the process. At this point, there is low likelihood of smoke or odours in the community. We appreciate everyone’s patience as we navigate this process. We continue to work closely with our regulators, stakeholders, and community neighbours, and will provide ongoing updates as we progress work.

Jan
26

Operational Update Jan 26

Today, we continued with our controlled and necessary operational procedure at the Burnaby Refinery. Third-party air monitoring, which was established around the community before work began, reported that air quality objective levels were within regulatory standards, and no smoke was produced from the stack. Additional air monitoring, which supplements the existing regulatory systems, continues to be in place as we progress with our multi-day procedure. We continue to work closely with our regulators, stakeholders, and community neighbours as we complete this work.

Jan
25

Operational Update Jan 25

As you know from our communications yesterday, the Burnaby Refinery began a controlled and necessary operational procedure this morning. Before work began, we set up extra third-party air monitoring in the surrounding area. Their reports show the air quality objective levels were within regulatory standards. A minimal amount of smoke was produced from the stack. Additional air monitoring, which supplements the existing regulatory systems, continues to be in place as this is a multi-day procedure. We continue to work closely with our regulators, stakeholders and community neighbours as we complete this work.

Jan
24

Potential Strong Odour and Visible Plume

Starting Thursday morning, January 25, 2024, we are conducting a controlled and necessary operational procedure as the first step in the safe restart of the Refinery. With our community neighbours in mind, we are informing the public that tomorrow’s multi-day procedure may be noticeable.

As always, our goal is to have minimal impact on our neighbours and nearby communities. However, you may notice increased odour, flaring, and visible smoke over the next few days. We are working closely with our regulators and stakeholders as we advance this procedure, and are taking extra precautionary steps by enlisting third-party air monitoring to supplement the systems currently in place.

Jan
21

Elevated Flare with Potential Noise

Please be advised of a controlled shutdown of processing operations at the Burnaby refinery. This shutdown will commence on Sunday evening (January 21). During shutdown, there is a possibility of increased flaring and noise.

Jan
21

Level 2 Advisory: Elevated smoke, odours and particulate matter

Please be advised that earlier this morning, the Burnaby Refinery experienced an issue in one of its processing units. Parkland’s initial response vehicles were on site immediately as was Burnaby Fire Department and the RCMP. No injuries have been reported at this time. Neighbours in the community may notice elevated smoke, odours and particulate matter. The Refinery’s Incident Command is working to resolve this temporary issue.

Jan
19

UPDATE: Elevated Flare with Potential Noise

Please be advised that neighbours and communities around the Burnaby Refinery may continue to notice a higher than usual flare and potential intermittent noise over the next several days as start up activities progress.

Jan
12

Elevated Flare with Potential Noise

Due to unseasonably cold temperatures, we are experiencing disruption in unit operations at the Parkland Burnaby Refinery. Neighbours and communities around the Burnaby Refinery may notice a higher than usual flare and potential intermittent noise from the flaring. This may continue for the next several days.

Nov
14

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be conducting unplanned maintenance work in a processing unit starting this evening. Please be advised that neighbours and communities near the Refinery may see a higher-than-usual flare and noise intermittently over the next several days, as the unit is safely shut down and restarted.

Oct
25

Elevated Flare and Potential Noise

Please be advised the Burnaby Refinery experienced a loss of external power just before midnight on October 24, 2023. With the loss of power, refinery safety systems functioned as designed and refinery units were shut down in a safe and controlled fashion. In the coming days, the Parkland Burnaby Refinery will be undergoing a start-up process to bring our operations back online. During this period, nearby residents may notice a higher than usual flare and increased noise level.

Sep
29

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be taking some refinery processing units offline to conduct minor maintenance over the course of the week, starting Monday, October 2nd. During this time, nearby residents may notice a higher-than-normal flare and potential noise from the flaring.

Aug
15

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be conducting maintenance work in one of our process units during the day tomorrow, Wednesday, August 16, 2023. As a result of this maintenance work, residents in the vicinity might observe an elevated flare and increased noise.

Jun
17

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery experienced an issue with a piece of equipment that resulted in an unplanned shutdown of a unit. Personnel will progress maintenance on the equipment over the next several days. During this time, nearby residents will notice a higher-than-normal flare and potential noise from the flaring.

Jun
13

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be taking a piece of equipment offline tomorrow to conduct unplanned minor maintenance. During this event, nearby neighbours will notice a higher than usual flare and potentially noise from the flaring. It’s anticipated the higher-than-normal flaring will conclude later this week.

May
18

Potential Elevated Noise and Flare as Refinery Prepares to Resume Operations

The Parkland Burnaby Refinery will bring machinery and equipment safely on-line starting later this afternoon and will resume full operations over the next several days. During the restart, nearby residents may notice a higher than usual flare and noise.

May
16

Potential Elevated Flare Due to Unplanned Shutdown

The Parkland Burnaby Refinery will be conducting an unplanned shutdown to perform minor maintenance on a processing unit. As process equipment is being taken offline, the community and nearby residents may notice a higher than usual flare and noise later this evening, with an anticipated end tomorrow.

Mar
18

Potential Elevated Noise and Flare as Refinery Prepares to Resume Operations

The Parkland Burnaby Refinery is close to completing the scheduled maintenance and will resume operations of some processing units starting early next week. As the Refinery brings machinery and equipment safely-online, neighbours and communities nearby the Refinery may notice a higher than usual flare and noise.

Jan
30

Potential Elevated Flare Due to Scheduled Maintenance

The Parkland Burnaby Refinery is preparing for its February 1 planned scheduled maintenance that will ensure safe, reliable, and efficient operations. Please be advised that neighbours and communities nearby the Refinery may see a higher than usual flare and noise as machinery and equipment is taken off-line to start the maintenance work.

Jun
05

Potential Flare due to Power Outage

The Parkland Burnaby Refinery experienced an electric power-outage today and will be restarting the Refinery over the next week. Please be advised that neighbours and communities nearby the Refinery may see a higher than usual flare and noise, as machinery and equipment is safely restarted. All safety protocols will be followed and regulators have been notified.

Apr
23

Elevated flare due to minor maintenance - Update

The Parkland Burnaby Refinery will be conducting minor maintenance on two processing units. As the units are being worked on, the community and nearby residents may see a higher than usual flare and noise.

Apr
22

Elevated flare due to minor maintenance

The Parkland Burnaby Refinery will be conducting minor maintenance on two processing units. As the units are being worked on, the community and nearby residents may see a higher than usual flare and noise.

Feb
11

Air Permit Renewal and Amendment Application

Parkland’s Burnaby Refinery (hereafter the Refinery) currently operates under the authorization of an air quality permit issued by Metro Vancouver, which is set to expire on July 31, 2022. With the expiration quickly approaching, Parkland is well underway in the application process to renew and amend the permit to align with Parkland’s commitment to reducing air emissions through investment in new technologies and infrastructure.

Dec
27

Elevated flare due to freezing temperatures

Due to unseasonably cold temperatures, some equipment at the Parkland Burnaby Refinery has been impacted.

Dec
08

Potential elevated flare as refinery prepares to resume operations

The Parkland Burnaby Refinery has begun the process to safely prepare the refinery to resume processing operations. The refinery had paused its operations due to the shutdown of the Trans Mountain Pipeline on November 14, 2021 in response to extreme rainfall.

Nov
22

Potential elevated flare as refinery pauses processing operations

The Parkland Burnaby Refinery has initiated steps to pause its refinery processing operations due to the shutdown of the Trans Mountain Pipeline on November 14 because of heavy rain fall and extreme weather conditions.

Nov
03

Potential Elevated Flare and Noise as Scheduled Maintenance Concludes

The Parkland Burnaby Refinery is nearing completion of its planned scheduled maintenance that ensures safe, reliable, and efficient operations.

Oct
13

Potential Elevated Flare Due to Partial Equipment Start Up

The Parkland Burnaby Refinery is conducting its planned scheduled maintenance that will ensure safe, reliable and efficient operations and is expected to conclude mid-November.

Sep
28

Potential Elevated Flare Due to Scheduled Maintenance

The Parkland Burnaby Refinery is preparing for its October 1, 2021 planned scheduled maintenance that will ensure safe, reliable and efficient operations.

Sep
27

Scheduled Maintenance

The Parkland Burnaby Refinery will be completing some scheduled maintenance from October to part of November to ensure we continue to operate safely and reliably. We understand that maintenance work may at times feel disruptive and want to assure you that our teams of planners and experts are working hard to minimize potential impacts to you and our community.

Dec
02

Community Advisory Panel Annual Neighborhood Meeting

Parkland Burnaby Refinery will be hosting the CAP Annual Neighborhood Meeting via Zoom on Wednesday, December 2, 2020. 

Nov
04

Air Permit Extension Application

Parkland Refining (B.C.) Ltd. (Parkland) currently operates under air discharge permit GVA-0117 issued by Metro Vancouver. The current permit is valid until January 31st, 2021. We have applied to Metro Vancouver to extend the permit by 18 months until July 31, 2022.

Oct
01

Fire Safety Tree Removals: October 2020 Update

Parkland has summarized and reviewed community input regarding the sightline mitigation replanting plan at N. Carleton Ave and Yale St., and will begin planting in October 2020. 

Sep
03

BC Environmental Assessment Office Project Notification

On June 29, 2020 Parkland submitted a Project Notification with the BC Provincial Environmental Assessment Office (EAO). During the public comment period, several questions and concerns were raised. 

Sep
01

Fire Safety Tree Removals: September 2020 Update

Parkland is seeking community input regarding a proposed sightline replanting plan at N. Carleton Ave and Yale St, Burnaby to provide a visual buffer and to improve sound dampening.

Jul
01

New Work Impacting Trees

Tree removals are required for a planned project in the storage tank area.

Jul
01

Fire Safety Tree Removals: Public Input

Parkland is seeking public input for a proposed replanting plan at the Yale & North Carleton Gate to provide a visual buffer and improve sound dampening while improving facility fire safety.

Apr
01

Fire Safety Tree Removals: April 2020 Update

As part of our commitment to safety, Burnaby Refinery completed selective tree removals within its storage tank areas in late 2019. While this necessary work was part of Parkland’s proactive efforts to address new industry safety regulations, we did not follow our own standards for proactive communication and notification with our neighbours in advance of work beginning, and for this we sincerely apologize.

Apr
01

Operational Update April 1

Thank you for your patience over the past several weeks. We have now successfully and safely restarted the refinery, and it has returned to normal operations.

During this process, your safety and well-being were top of mind. We moved through our restart process slowly and implemented several additional measures to mitigate any potential impacts.

Mar
31

Operational Update March 31

We continue to progress through start up activities at the Refinery this weekend. Throughout this process, we anticipate that there may be periods of elevated flaring and potential for odours, noise and smoke. Round-the-clock monitoring of odours remains throughout the restart process. The flare is also monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours. The flare is an important safety measure and environmental control tool that keeps our facility running safely.

Mar
30

Operational Update March 30

Restart activities continue to progress over the weekend at the Refinery. We anticipate that there may be periods of elevated flaring and potential for odours, noise and smoke. Round-the-clock monitoring of odours remains throughout the restart process. The flare is also monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours. The flare is an important safety measure and environmental control tool that keeps our facility running safely.

Mar
29

Operational Update March 29

Over the weekend, we will continue to progress through start up activities at the Refinery. Throughout this process, we anticipate that there may be periods of elevated flaring and the potential for odours, noise and smoke. Round-the-clock monitoring of odours remains throughout the restart process. The flare is also monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours. The flare is an important safety measure and environmental control tool that keeps our facility running safely.

Mar
28

Operational Update March 28

This week, we are progressing through startup activities at the Refinery. We anticipate that there may be periods of elevated flaring and the potential for odours, noise and smoke. Round-the-clock monitoring of odours remains in place. The flare is also monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours. The flare is an important safety measure and environmental control tool that keeps our facility running safely.

Mar
27

Operational Update March 27

At the refinery this week, we continue feeding into the units. We anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke throughout this phase. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
26

Operational Update March 26

We continue feeding into the units at the refinery. We anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke throughout this phase. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
25

Operational Update March 25

This week, we continue feeding into the units at the refinery. Throughout this phase, we anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
24

Operational Update March 24

Having spent the last week circulating warm air through the processing units, we have reached our optimal operational temperatures and have begun the next phase of work.

We continue feeding into the units at the refinery. Throughout this phase, we anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
23

Operational Update March 23

Having spent the last week circulating warm air through the processing units, we have reached our optimal operational temperatures and have begun the next phase of work.

We continue feeding into the units at the refinery. Throughout this phase, we anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
22

Operational Update March 22

Having spent the last week circulating warm air through the processing units, we have reached our optimal operational temperatures and have begun the next phase of work.

We have begun feeding into the units at the refinery. Throughout this phase, we anticipate there may be periods of elevated flaring, and some potential for odours, noise, and smoke. The flare is an important safety measure and environmental control tool that keeps our facility running safely. The flare is monitored 24/7 by our expert teams, and we have mitigation plans in place to minimize the potential impacts on our neighbours.

Mar
21

Operational Update March 21

Having spent the last week circulating warm air through the processing units, we are nearing our optimal temperatures, which will allow us to move into the next phase of work.

Mar
20

Operational Update March 20

We continue to circulate warm air through the processing units and increase the temperature of the processing units as we move towards the next phase of work. Over the next few days, there will be periods of elevated flaring, and some potential for odours, noise, and smoke. We are carefully moving through this process, mitigating potential impacts on our neighbours.

Mar
19

Operational Update March 19

Over the past weekend, as part of our re-start process, our refinery team circulated warm air through the processing units and began to increase the temperature of the processing units. We are carefully moving through this process, mitigating potential impacts on our neighbours.

Mar
18

Operational Update March 18

Over the past weekend, as part of our re-start process, our refinery team circulated warm air through the processing units and began to increase the temperature of the processing units. We are carefully moving through this process, mitigating potential impacts on our neighbours.

Mar
17

Operational Update March 17

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
16

Operational Update March 16

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
15

Operational Update March 15

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
14

Operational Update March 14

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
13

Operational Update March 13

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
12

Operational Update March 12

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
11

Operational Update March 11

We have begun heating the processing systems which is an essential step to get everything up to the right temperature before we start feeding crude oil into the refinery. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
10

Operational Update March 10

Starting today, Sunday Mach 10, we will begin the process by turning on the main air blower to heat the system. This is an essential step to get everything up to the right temperature. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
09

Operational Update March 9

On Sunday Mach 10, we will begin the process by turning on the main air blower to heat the system. This is an essential step to get everything up to the right temperature. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
08

Beginning Sunday Mach 10, we will begin the process by turning on the main air blower to heat the system. This is an essential step to get everything up to the right temperature. During this time, there will be periods of elevated flaring, and some potential for odours, noise and smoke. Additional third-party air monitoring will be deployed to complement existing regulatory systems, with round-the-clock monitoring throughout the restart process.

Mar
31

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Mar
06

Operational Update March 6

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
05

Operational Update March 5

We continue to progress through our scheduled maintenance. At this time, there is a low likelihood of smoke or odours, however, you may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
04

Operational Update March 4

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
03

Operational Update March 3

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
02

Operational Update March 2

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Mar
01

Operational Update March 1

We continue to progress through our scheduled maintenance. At this time, there is a low likelihood of smoke or odours, however, you may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
29

Operational Update Feb 29

Our scheduled maintenance continues to progress. At this time there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
28

Operational Update Feb 28

We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
27

Operational Update Feb 27

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

As we complete this work, there is the potential for increased noise but we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
26

Operational Update Feb 26

Our scheduled maintenance continues to progress. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
25

Operational Update Feb 25

We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
24

Operational Update Feb 24

Our scheduled maintenance is progressing according to schedule and to perform this work, we have some additional contractors on site. You may notice increased traffic in the area. To minimize the impact on our community, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled activities during daytime hours to minimize disruptions. As we conduct our scheduled maintenance, the likelihood of smoke and odours remains low.

Feb
23

Operational Update Feb 23

We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
22

Operational Update Feb 22

Our scheduled maintenance continues to progress. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
21

Operational Update Feb 21

We continue to progress through our scheduled maintenance. During this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
20

Operational Update Feb 20

We continue to progress through our scheduled maintenance as planned. There is still a low likelihood of smoke or odours at this time. With the additional contractors on site you may notice increased traffic. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, tonight we will be holding our Community Information Session. Details are attached below.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

In the meantime, for the most up-to-date information, please visit our website at www.burnabyrefinery.ca. You can also contact us by email ([email protected]) or by phone (604-257-4040) if you have any questions.

Feb
19

Operational Update Feb 19

Our scheduled maintenance continues to progress as planned. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Details are attached below.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

In the meantime, for the most up-to-date information, please visit our website at www.burnabyrefinery.ca. You can also contact us by email ([email protected]) or by phone (604-257-4040) if you have any questions.

Feb
18

Operational Update Feb 18

Our scheduled maintenance is progressing as planned. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. To help minimize the impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Details are attached below.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

In the meantime, for the most up-to-date information, please visit our website at www.burnabyrefinery.ca. You can also contact us by email ([email protected]) or by phone (604-257-4040) if you have any questions.

Feb
17

Operational Update Feb 17

Our scheduled maintenance is progressing as planned. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact. There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours. In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Details are attached below. We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team. In the meantime, for the most up-to-date information, please visit our website at www.burnabyrefinery.ca. You can also contact us by email ([email protected]) or by phone (604-257-4040) if you have any questions.

Feb
16

Operational Update Feb 16

Our scheduled maintenance is progressing as planned. There is a low likelihood of smoke or odours at this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours. In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Details can be found below.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

Feb
15

Operational Update Feb 15

Our scheduled maintenance continues to progress as planned. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Click into this notice for additional information.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

Feb
14

Operational Update Feb 14

Our scheduled maintenance is progressing as planned. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Click into this notice for additional information.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

Feb
13

Operational Update - Feb 13

We continue to progress through our scheduled maintenance. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but where possible we have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

In light of the recent unplanned shutdown at the Burnaby Refinery on January 21, 2024, we want to notify you of our upcoming Community Information Session. Click into this notice for additional information.

We are committed to transparent communication and building a stronger relationship with our community. This session will allow for an open dialogue, where you can ask questions and share your concerns directly with the refinery team.

Feb
12

Operational Update Feb 12

We continue to progress through our scheduled maintenance. There is a low likelihood of smoke or odours at this time, however, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
11

Operational Update Feb 11

We continue to progress through our scheduled maintenance. During this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
10

Operational Update Feb 10

Our scheduled maintenance continues to progress as planned. There is a low likelihood of smoke or odours during this time. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
09

Operational Update Feb 9

Our scheduled maintenance is progressing as planned. At this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. We have a traffic management plan in place that specifies routes and directions of travel to help minimize the impact.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
08

Operational Update Feb 8

We continue to progress through our scheduled maintenance. During this time, there is a low likelihood of smoke or odours. You may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
07

Operational Update Feb 7

Our scheduled maintenance is progressing according to schedule. To perform this work, we have some additional contractors on site. You may notice increased traffic in the area. To minimize the impact on our community, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled those activities during the daylight hours. As we conduct our scheduled maintenance, the likelihood of smoke and odours remains low.

Feb
06

Operational Update Feb 6

We wanted to update you on our scheduled maintenance. The work is progressing according to schedule, and to perform this work we have some additional contractors on site. This means you may notice increased traffic in the area. To minimize the impact on our community, we have a traffic management plan in place that specifies routes and directions of travel.

There is the potential for increased noise as we complete this work, but we have scheduled those activities during the daylight hours. Additionally, as we conduct our scheduled maintenance there remains the low likelihood of smoke and odours.

Feb
05

Operational Update Feb 05

As you are aware, we continue to progress through our scheduled maintenance. At this time, there is a low likelihood of smoke or odours, though you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel. 

 ‌You may notice increased noise as we complete work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

Feb
04

Operational Update Feb 4

Scheduled maintenance at the Burnaby Refinery continues. Our processing units were brought offline earlier this week and processing operations are currently paused. During this time, we are still offloading fuels from ships and rail to deliver fuels safely and reliably to our customers across the lower mainland and Vancouver Island. Our scheduled maintenance will take approximately four weeks.

While there is a low likelihood of smoke or odours in the community, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

‌You may notice increased noise as we complete work. We have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders, and community neighbours.

Feb
03

Operational Update Feb 3

Earlier this week, our processing units were brought offline and processing operations are currently paused as we undergo scheduled maintenance. Our scheduled maintenance will take approximately four weeks.

At this stage, there is a low likelihood of smoke or odours in the community, though you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

‌You may notice increased noise as we complete work. We have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders, and community neighbours.

Feb
02

Operational Update Feb 2

We want to provide some clarity about what is happening at the Burnaby Refinery right now. Our units were safely brought offline earlier this week, and processing operations are currently paused as we undergo scheduled maintenance.

Our scheduled maintenance will take approximately four weeks. The good news is that during this time, we are still offloading fuels from ships and rail to deliver fuels safely and reliably to our customers across the lower mainland and Vancouver Island.

While there is still a low likelihood of smoke or odours in the community, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

‌You may notice increased noise as we complete work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders, and community neighbours..

Feb
01

Operational Update Feb 1

Scheduled maintenance is ongoing at the Burnaby Refinery. While there is still a low likelihood of smoke or odours in the community, you may notice increased traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel. 

‌You may notice increased noise as we complete work but have scheduled activities during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

‌While processing operations are paused, we are still offloading fuels from ships and rail directly into the refinery. This allows us to safely and reliably deliver fuels to our customers across the lower mainland and Vancouver Island. 

Jan
31

Operational Update Jan 31

Work at the Burnaby Refinery is progressing. We have begun our scheduled maintenance which will last approximately four weeks. While there is still a low likelihood of smoke or odours in the community, you may notice an increase in traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

Neighbours may experience higher than typical noise levels during the scheduled maintenance. We have scheduled activities as much as possible during daytime hours to minimize disruptions. We continue to work closely with our regulators, stakeholders and community neighbours.

While the refinery’s processing operations are paused, we are still offloading fuels from ships and rail directly into the refinery. This allows us to safely and reliably deliver fuels to our customers across the lower mainland and Vancouver Island.

Jan
30

Operational Update Jan 30

We’re progressing into the next phase of work at the Burnaby Refinery which includes previously scheduled maintenance that will last approximately four weeks. At this stage, there is a low likelihood of smoke or odours in the community, though you may notice a higher than usual flare over the next few days, as well as an increase in traffic with additional contractors on site. To minimize this impact, we have a traffic management plan in place that specifies routes and directions of travel.

Neighbours may also experience higher than typical noise levels during the maintenance period. We have scheduled activities as much as possible for daytime hours to minimize disruptions and will maintain compliance with noise-related bylaws. We appreciate your patience and understanding. We continue to work closely with our regulators, stakeholders and community neighbours.

While the refinery’s processing operations are paused, our blending, shipping, terminal, and rack activities remain operational. This allows fuels to be offloaded from ships and rail directly into the refinery, from where they can be safely transported to our customers across the lower mainland and Vancouver Island.

Jan
29

Operational Update Jan 29

With the first stage of our operational procedure complete at the Burnaby Refinery, there is a low likelihood of smoke or odours in the community. We continue to work closely with our regulators, stakeholders and community neighbours.

As we progress to the next stage of the process, we will provide ongoing updates.

Jan
28

Operational Update Jan 28

The first stage of our operational procedure at the Burnaby Refinery is complete. At this time, there is low likelihood of smoke our odours in the community. We continue to progress to the next stage of the process.

We appreciate everyone’s patience as we navigate this process. We continue to work closely with our regulators, stakeholders, and community neighbours, and will provide ongoing updates as we progress work.

Jan
27

Operational Update Jan 27

Today, we completed the first stage of the operational procedure at the Burnaby Refinery. We’re now progressing to the next stage of the process. At this point, there is low likelihood of smoke or odours in the community. We appreciate everyone’s patience as we navigate this process. We continue to work closely with our regulators, stakeholders, and community neighbours, and will provide ongoing updates as we progress work.

Jan
26

Operational Update Jan 26

Today, we continued with our controlled and necessary operational procedure at the Burnaby Refinery. Third-party air monitoring, which was established around the community before work began, reported that air quality objective levels were within regulatory standards, and no smoke was produced from the stack. Additional air monitoring, which supplements the existing regulatory systems, continues to be in place as we progress with our multi-day procedure. We continue to work closely with our regulators, stakeholders, and community neighbours as we complete this work.

Jan
25

Operational Update Jan 25

As you know from our communications yesterday, the Burnaby Refinery began a controlled and necessary operational procedure this morning. Before work began, we set up extra third-party air monitoring in the surrounding area. Their reports show the air quality objective levels were within regulatory standards. A minimal amount of smoke was produced from the stack. Additional air monitoring, which supplements the existing regulatory systems, continues to be in place as this is a multi-day procedure. We continue to work closely with our regulators, stakeholders and community neighbours as we complete this work.

Jan
24

Potential Strong Odour and Visible Plume

Starting Thursday morning, January 25, 2024, we are conducting a controlled and necessary operational procedure as the first step in the safe restart of the Refinery. With our community neighbours in mind, we are informing the public that tomorrow’s multi-day procedure may be noticeable.

As always, our goal is to have minimal impact on our neighbours and nearby communities. However, you may notice increased odour, flaring, and visible smoke over the next few days. We are working closely with our regulators and stakeholders as we advance this procedure, and are taking extra precautionary steps by enlisting third-party air monitoring to supplement the systems currently in place.

Jan
21

Elevated Flare with Potential Noise

Please be advised of a controlled shutdown of processing operations at the Burnaby refinery. This shutdown will commence on Sunday evening (January 21). During shutdown, there is a possibility of increased flaring and noise.

Jan
21

Level 2 Advisory: Elevated smoke, odours and particulate matter

Please be advised that earlier this morning, the Burnaby Refinery experienced an issue in one of its processing units. Parkland’s initial response vehicles were on site immediately as was Burnaby Fire Department and the RCMP. No injuries have been reported at this time. Neighbours in the community may notice elevated smoke, odours and particulate matter. The Refinery’s Incident Command is working to resolve this temporary issue.

Jan
19

UPDATE: Elevated Flare with Potential Noise

Please be advised that neighbours and communities around the Burnaby Refinery may continue to notice a higher than usual flare and potential intermittent noise over the next several days as start up activities progress.

Jan
12

Elevated Flare with Potential Noise

Due to unseasonably cold temperatures, we are experiencing disruption in unit operations at the Parkland Burnaby Refinery. Neighbours and communities around the Burnaby Refinery may notice a higher than usual flare and potential intermittent noise from the flaring. This may continue for the next several days.

Nov
14

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be conducting unplanned maintenance work in a processing unit starting this evening. Please be advised that neighbours and communities near the Refinery may see a higher-than-usual flare and noise intermittently over the next several days, as the unit is safely shut down and restarted.

Oct
25

Elevated Flare and Potential Noise

Please be advised the Burnaby Refinery experienced a loss of external power just before midnight on October 24, 2023. With the loss of power, refinery safety systems functioned as designed and refinery units were shut down in a safe and controlled fashion. In the coming days, the Parkland Burnaby Refinery will be undergoing a start-up process to bring our operations back online. During this period, nearby residents may notice a higher than usual flare and increased noise level.

Sep
29

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be taking some refinery processing units offline to conduct minor maintenance over the course of the week, starting Monday, October 2nd. During this time, nearby residents may notice a higher-than-normal flare and potential noise from the flaring.

Aug
15

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be conducting maintenance work in one of our process units during the day tomorrow, Wednesday, August 16, 2023. As a result of this maintenance work, residents in the vicinity might observe an elevated flare and increased noise.

Jun
17

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery experienced an issue with a piece of equipment that resulted in an unplanned shutdown of a unit. Personnel will progress maintenance on the equipment over the next several days. During this time, nearby residents will notice a higher-than-normal flare and potential noise from the flaring.

Jun
13

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be taking a piece of equipment offline tomorrow to conduct unplanned minor maintenance. During this event, nearby neighbours will notice a higher than usual flare and potentially noise from the flaring. It’s anticipated the higher-than-normal flaring will conclude later this week.

May
18

Potential Elevated Noise and Flare as Refinery Prepares to Resume Operations

The Parkland Burnaby Refinery will bring machinery and equipment safely on-line starting later this afternoon and will resume full operations over the next several days. During the restart, nearby residents may notice a higher than usual flare and noise.

May
16

Potential Elevated Flare Due to Unplanned Shutdown

The Parkland Burnaby Refinery will be conducting an unplanned shutdown to perform minor maintenance on a processing unit. As process equipment is being taken offline, the community and nearby residents may notice a higher than usual flare and noise later this evening, with an anticipated end tomorrow.

Mar
18

Potential Elevated Noise and Flare as Refinery Prepares to Resume Operations

The Parkland Burnaby Refinery is close to completing the scheduled maintenance and will resume operations of some processing units starting early next week. As the Refinery brings machinery and equipment safely-online, neighbours and communities nearby the Refinery may notice a higher than usual flare and noise.

Jan
30

Potential Elevated Flare Due to Scheduled Maintenance

The Parkland Burnaby Refinery is preparing for its February 1 planned scheduled maintenance that will ensure safe, reliable, and efficient operations. Please be advised that neighbours and communities nearby the Refinery may see a higher than usual flare and noise as machinery and equipment is taken off-line to start the maintenance work.

Jun
05

Potential Flare due to Power Outage

The Parkland Burnaby Refinery experienced an electric power-outage today and will be restarting the Refinery over the next week. Please be advised that neighbours and communities nearby the Refinery may see a higher than usual flare and noise, as machinery and equipment is safely restarted. All safety protocols will be followed and regulators have been notified.

Apr
23

Elevated flare due to minor maintenance - Update

The Parkland Burnaby Refinery will be conducting minor maintenance on two processing units. As the units are being worked on, the community and nearby residents may see a higher than usual flare and noise.

Apr
22

Elevated flare due to minor maintenance

The Parkland Burnaby Refinery will be conducting minor maintenance on two processing units. As the units are being worked on, the community and nearby residents may see a higher than usual flare and noise.

Feb
11

Air Permit Renewal and Amendment Application

Parkland’s Burnaby Refinery (hereafter the Refinery) currently operates under the authorization of an air quality permit issued by Metro Vancouver, which is set to expire on July 31, 2022. With the expiration quickly approaching, Parkland is well underway in the application process to renew and amend the permit to align with Parkland’s commitment to reducing air emissions through investment in new technologies and infrastructure.

Dec
27

Elevated flare due to freezing temperatures

Due to unseasonably cold temperatures, some equipment at the Parkland Burnaby Refinery has been impacted.

Dec
08

Potential elevated flare as refinery prepares to resume operations

The Parkland Burnaby Refinery has begun the process to safely prepare the refinery to resume processing operations. The refinery had paused its operations due to the shutdown of the Trans Mountain Pipeline on November 14, 2021 in response to extreme rainfall.

Nov
22

Potential elevated flare as refinery pauses processing operations

The Parkland Burnaby Refinery has initiated steps to pause its refinery processing operations due to the shutdown of the Trans Mountain Pipeline on November 14 because of heavy rain fall and extreme weather conditions.

Nov
03

Potential Elevated Flare and Noise as Scheduled Maintenance Concludes

The Parkland Burnaby Refinery is nearing completion of its planned scheduled maintenance that ensures safe, reliable, and efficient operations.

Oct
13

Potential Elevated Flare Due to Partial Equipment Start Up

The Parkland Burnaby Refinery is conducting its planned scheduled maintenance that will ensure safe, reliable and efficient operations and is expected to conclude mid-November.

Sep
28

Potential Elevated Flare Due to Scheduled Maintenance

The Parkland Burnaby Refinery is preparing for its October 1, 2021 planned scheduled maintenance that will ensure safe, reliable and efficient operations.

Sep
27

Scheduled Maintenance

The Parkland Burnaby Refinery will be completing some scheduled maintenance from October to part of November to ensure we continue to operate safely and reliably. We understand that maintenance work may at times feel disruptive and want to assure you that our teams of planners and experts are working hard to minimize potential impacts to you and our community.

Dec
02

Community Advisory Panel Annual Neighborhood Meeting

Parkland Burnaby Refinery will be hosting the CAP Annual Neighborhood Meeting via Zoom on Wednesday, December 2, 2020. 

Nov
04

Air Permit Extension Application

Parkland Refining (B.C.) Ltd. (Parkland) currently operates under air discharge permit GVA-0117 issued by Metro Vancouver. The current permit is valid until January 31st, 2021. We have applied to Metro Vancouver to extend the permit by 18 months until July 31, 2022.

Oct
01

Fire Safety Tree Removals: October 2020 Update

Parkland has summarized and reviewed community input regarding the sightline mitigation replanting plan at N. Carleton Ave and Yale St., and will begin planting in October 2020. 

Sep
03

BC Environmental Assessment Office Project Notification

On June 29, 2020 Parkland submitted a Project Notification with the BC Provincial Environmental Assessment Office (EAO). During the public comment period, several questions and concerns were raised. 

Sep
01

Fire Safety Tree Removals: September 2020 Update

Parkland is seeking community input regarding a proposed sightline replanting plan at N. Carleton Ave and Yale St, Burnaby to provide a visual buffer and to improve sound dampening.

Jul
01

New Work Impacting Trees

Tree removals are required for a planned project in the storage tank area.

Jul
01

Fire Safety Tree Removals: Public Input

Parkland is seeking public input for a proposed replanting plan at the Yale & North Carleton Gate to provide a visual buffer and improve sound dampening while improving facility fire safety.

Apr
01

Fire Safety Tree Removals: April 2020 Update

As part of our commitment to safety, Burnaby Refinery completed selective tree removals within its storage tank areas in late 2019. While this necessary work was part of Parkland’s proactive efforts to address new industry safety regulations, we did not follow our own standards for proactive communication and notification with our neighbours in advance of work beginning, and for this we sincerely apologize.

Upcoming Events

Notice: Live Training Exercise

Parkland Burnaby Refinery will conduct a live training exercise on November 7, from 7:00 a.m. to 3:30 p.m. During this period, our community may observe an increased presence of vehicles entering the Fire Hall located at Gamma and Penzance. In addition, there will be boat practices and booming demonstrations taking place around the facility.

Safety remains one of our core values, and this type of simulation enables the refinery and stakeholders to review procedures and make necessary adjustments to ensure a proactive and effective response in the unlikely event of an emergency.

For more information, please contact our community phone at 604-257-4040 or the on-duty shift supervisor at 604-257-4926.


Community Open House and CAP Meeting

Join us and learn more about Parkland Burnaby Refinery's operations. At Parkland, our sights are firmly set on a sustainable future. We’re dedicated to operating in a way that’s good for our community and the planet. Your thoughts, ideas, and feedback are invaluable to us, and we look forward to hearing what you have to say.

Final Invitation CAP

Wednesday, June 14th, 2023

3:30 - 5:30 pm - Drop-in Open House
6:00 - 8:00 pm - Community Advisory Panel Meeting

Confederation Community Centre “Program Room 3”
4585 Albert Street, Burnaby, BC V5C 2G6

Please RSVP at [email protected]


Coffee Chat in The Neighbourhood

We're working hard at the Burnaby Refinery to keep our operations safe and reliable and to lay the groundwork for a low-carbon future. If you’d like to learn more, or have questions or comments, please attend this informal meet-and-chat with our Community Relations Team.

Final Invitation CAP

Wednesday, May 10th 3:30-5:30 pm
FDL Cafe - 4233 Hastings St, Burnaby, V5C 2J5


Powering cancer patients’ journeys to their treatments

Community is core value at Parkland and we have a long track record supporting our communities when they need us most.

Our team at the Burnaby Refinery are very proud to play an integral role in their local community, and  recently donated $10,000 in fuel gift cards to the Volunteer Cancer Drivers Society (VCDS). This donation will help the organization continue to transport patients to their much-needed treatments at local hospitals and care centres in the Lower Mainland and Fraser Valley.

VCDS is a not-for-profit organization that provides complimentary transportation for community members battling cancer. They have more than 290 volunteer drivers in the community and Parkland has committed to providing $10,000 a year in fuel gift cards for the next three years.

“The support from Parkland will have an incredible impact on the community,” said Bob Smith, president of VCDS. “Having a donation of this size ensures that our volunteer drivers will be able to continue driving patients to their appointments.”

“We are proud to donate to the Volunteer Cancer Drivers Society so they can continue to support our community members who need treatment and to focus on getting well,” said Alex Coles, Vice President & General Manager, Parkland Refinery. “It is important for us to have a positive local impact in our communities and where we can, support our local not-for-profits. The network of volunteer drivers that VCDS has is phenomenal. We are thrilled to support them over the next three years and solidify our partnership.”

Read more about VCDS and sign up to be a volunteer driver here.

VCDS Picture

From left to right: Larry Coleman, Director (VCDS); Garth Pinton, Founder (VCDS); Bob Smith, President (VCDS); and Alex Coles, Vice President & General Manager (Parkland Refinery).

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Past Issues of Neighbourhood Newsletter

On October 1, 2017 the facility changed ownership from Chevron Canada Ltd. to Parkland Refining (B.C.) Ltd. Material generated prior to October 1, 2017 has been retained for continuity.