FOR COMMUNITY CONCERNS, PLEASE CONTACT 604-257-4040

News

Upcoming Events

Notice: Fire Extinguisher Training

Parkland Burnaby Refinery Fire Hall will be conducting live fire training (fire extinguisher training) on the fire training ground pad on Wednesday, August 23rd, 2023. Depending on the wind direction, there will be visible smoke, flames, and dry chemical powder in the immediate vicinity.

For more information, please contact our community phone at 604-257-4040 or the on-duty shift supervisor at 604-257-4926.


Community Open House and CAP Meeting

Join us and learn more about Parkland Burnaby Refinery's operations. At Parkland, our sights are firmly set on a sustainable future. We’re dedicated to operating in a way that’s good for our community and the planet. Your thoughts, ideas, and feedback are invaluable to us, and we look forward to hearing what you have to say.

Final Invitation CAP

Wednesday, June 14th, 2023

3:30 - 5:30 pm - Drop-in Open House
6:00 - 8:00 pm - Community Advisory Panel Meeting

Confederation Community Centre “Program Room 3”
4585 Albert Street, Burnaby, BC V5C 2G6

Please RSVP at [email protected]


Coffee Chat in The Neighbourhood

We're working hard at the Burnaby Refinery to keep our operations safe and reliable and to lay the groundwork for a low-carbon future. If you’d like to learn more, or have questions or comments, please attend this informal meet-and-chat with our Community Relations Team.

Final Invitation CAP

Wednesday, May 10th 3:30-5:30 pm
FDL Cafe - 4233 Hastings St, Burnaby, V5C 2J5


Powering cancer patients’ journeys to their treatments

Community is core value at Parkland and we have a long track record supporting our communities when they need us most.

Our team at the Burnaby Refinery are very proud to play an integral role in their local community, and  recently donated $10,000 in fuel gift cards to the Volunteer Cancer Drivers Society (VCDS). This donation will help the organization continue to transport patients to their much-needed treatments at local hospitals and care centres in the Lower Mainland and Fraser Valley.

VCDS is a not-for-profit organization that provides complimentary transportation for community members battling cancer. They have more than 290 volunteer drivers in the community and Parkland has committed to providing $10,000 a year in fuel gift cards for the next three years.

“The support from Parkland will have an incredible impact on the community,” said Bob Smith, president of VCDS. “Having a donation of this size ensures that our volunteer drivers will be able to continue driving patients to their appointments.”

“We are proud to donate to the Volunteer Cancer Drivers Society so they can continue to support our community members who need treatment and to focus on getting well,” said Alex Coles, Vice President & General Manager, Parkland Refinery. “It is important for us to have a positive local impact in our communities and where we can, support our local not-for-profits. The network of volunteer drivers that VCDS has is phenomenal. We are thrilled to support them over the next three years and solidify our partnership.”

Read more about VCDS and sign up to be a volunteer driver here.

VCDS Picture

From left to right: Larry Coleman, Director (VCDS); Garth Pinton, Founder (VCDS); Bob Smith, President (VCDS); and Alex Coles, Vice President & General Manager (Parkland Refinery).

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Recent Community News

Aug
15

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be conducting maintenance work in one of our process units during the day tomorrow, Wednesday, August 16, 2023. As a result of this maintenance work, residents in the vicinity might observe an elevated flare and increased noise.

Jun
17

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery experienced an issue with a piece of equipment that resulted in an unplanned shutdown of a unit. Personnel will progress maintenance on the equipment over the next several days. During this time, nearby residents will notice a higher-than-normal flare and potential noise from the flaring.

Jun
13

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be taking a piece of equipment offline tomorrow to conduct unplanned minor maintenance. During this event, nearby neighbours will notice a higher than usual flare and potentially noise from the flaring. It’s anticipated the higher-than-normal flaring will conclude later this week.

May
18

Potential Elevated Noise and Flare as Refinery Prepares to Resume Operations

The Parkland Burnaby Refinery will bring machinery and equipment safely on-line starting later this afternoon and will resume full operations over the next several days. During the restart, nearby residents may notice a higher than usual flare and noise.

May
16

Potential Elevated Flare Due to Unplanned Shutdown

The Parkland Burnaby Refinery will be conducting an unplanned shutdown to perform minor maintenance on a processing unit. As process equipment is being taken offline, the community and nearby residents may notice a higher than usual flare and noise later this evening, with an anticipated end tomorrow.

Mar
18

Potential Elevated Noise and Flare as Refinery Prepares to Resume Operations

The Parkland Burnaby Refinery is close to completing the scheduled maintenance and will resume operations of some processing units starting early next week. As the Refinery brings machinery and equipment safely-online, neighbours and communities nearby the Refinery may notice a higher than usual flare and noise.

Jan
30

Potential Elevated Flare Due to Scheduled Maintenance

The Parkland Burnaby Refinery is preparing for its February 1 planned scheduled maintenance that will ensure safe, reliable, and efficient operations. Please be advised that neighbours and communities nearby the Refinery may see a higher than usual flare and noise as machinery and equipment is taken off-line to start the maintenance work.

Jun
05

Potential Flare due to Power Outage

The Parkland Burnaby Refinery experienced an electric power-outage today and will be restarting the Refinery over the next week. Please be advised that neighbours and communities nearby the Refinery may see a higher than usual flare and noise, as machinery and equipment is safely restarted. All safety protocols will be followed and regulators have been notified.

Apr
23

Elevated flare due to minor maintenance - Update

The Parkland Burnaby Refinery will be conducting minor maintenance on two processing units. As the units are being worked on, the community and nearby residents may see a higher than usual flare and noise.

Apr
22

Elevated flare due to minor maintenance

The Parkland Burnaby Refinery will be conducting minor maintenance on two processing units. As the units are being worked on, the community and nearby residents may see a higher than usual flare and noise.

Feb
11

Air Permit Renewal and Amendment Application

Parkland’s Burnaby Refinery (hereafter the Refinery) currently operates under the authorization of an air quality permit issued by Metro Vancouver, which is set to expire on July 31, 2022. With the expiration quickly approaching, Parkland is well underway in the application process to renew and amend the permit to align with Parkland’s commitment to reducing air emissions through investment in new technologies and infrastructure.

Dec
27

Elevated flare due to freezing temperatures

Due to unseasonably cold temperatures, some equipment at the Parkland Burnaby Refinery has been impacted.

Dec
08

Potential elevated flare as refinery prepares to resume operations

The Parkland Burnaby Refinery has begun the process to safely prepare the refinery to resume processing operations. The refinery had paused its operations due to the shutdown of the Trans Mountain Pipeline on November 14, 2021 in response to extreme rainfall.

Nov
22

Potential elevated flare as refinery pauses processing operations

The Parkland Burnaby Refinery has initiated steps to pause its refinery processing operations due to the shutdown of the Trans Mountain Pipeline on November 14 because of heavy rain fall and extreme weather conditions.

Nov
03

Potential Elevated Flare and Noise as Scheduled Maintenance Concludes

The Parkland Burnaby Refinery is nearing completion of its planned scheduled maintenance that ensures safe, reliable, and efficient operations.

Oct
13

Potential Elevated Flare Due to Partial Equipment Start Up

The Parkland Burnaby Refinery is conducting its planned scheduled maintenance that will ensure safe, reliable and efficient operations and is expected to conclude mid-November.

Sep
28

Potential Elevated Flare Due to Scheduled Maintenance

The Parkland Burnaby Refinery is preparing for its October 1, 2021 planned scheduled maintenance that will ensure safe, reliable and efficient operations.

Sep
27

Scheduled Maintenance

The Parkland Burnaby Refinery will be completing some scheduled maintenance from October to part of November to ensure we continue to operate safely and reliably. We understand that maintenance work may at times feel disruptive and want to assure you that our teams of planners and experts are working hard to minimize potential impacts to you and our community.

Dec
02

Community Advisory Panel Annual Neighborhood Meeting

Parkland Burnaby Refinery will be hosting the CAP Annual Neighborhood Meeting via Zoom on Wednesday, December 2, 2020. 

Nov
04

Air Permit Extension Application

Parkland Refining (B.C.) Ltd. (Parkland) currently operates under air discharge permit GVA-0117 issued by Metro Vancouver. The current permit is valid until January 31st, 2021. We have applied to Metro Vancouver to extend the permit by 18 months until July 31, 2022.

Oct
01

Fire Safety Tree Removals: October 2020 Update

Parkland has summarized and reviewed community input regarding the sightline mitigation replanting plan at N. Carleton Ave and Yale St., and will begin planting in October 2020. 

Sep
03

BC Environmental Assessment Office Project Notification

On June 29, 2020 Parkland submitted a Project Notification with the BC Provincial Environmental Assessment Office (EAO). During the public comment period, several questions and concerns were raised. 

Sep
01

Fire Safety Tree Removals: September 2020 Update

Parkland is seeking community input regarding a proposed sightline replanting plan at N. Carleton Ave and Yale St, Burnaby to provide a visual buffer and to improve sound dampening.

Jul
01

New Work Impacting Trees

Tree removals are required for a planned project in the storage tank area.

Jul
01

Fire Safety Tree Removals: Public Input

Parkland is seeking public input for a proposed replanting plan at the Yale & North Carleton Gate to provide a visual buffer and improve sound dampening while improving facility fire safety.

Apr
01

Fire Safety Tree Removals: April 2020 Update

As part of our commitment to safety, Burnaby Refinery completed selective tree removals within its storage tank areas in late 2019. While this necessary work was part of Parkland’s proactive efforts to address new industry safety regulations, we did not follow our own standards for proactive communication and notification with our neighbours in advance of work beginning, and for this we sincerely apologize.

Aug
15

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be conducting maintenance work in one of our process units during the day tomorrow, Wednesday, August 16, 2023. As a result of this maintenance work, residents in the vicinity might observe an elevated flare and increased noise.

Jun
17

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery experienced an issue with a piece of equipment that resulted in an unplanned shutdown of a unit. Personnel will progress maintenance on the equipment over the next several days. During this time, nearby residents will notice a higher-than-normal flare and potential noise from the flaring.

Jun
13

Elevated Flare and Potential Noise

The Parkland Burnaby Refinery will be taking a piece of equipment offline tomorrow to conduct unplanned minor maintenance. During this event, nearby neighbours will notice a higher than usual flare and potentially noise from the flaring. It’s anticipated the higher-than-normal flaring will conclude later this week.

May
18

Potential Elevated Noise and Flare as Refinery Prepares to Resume Operations

The Parkland Burnaby Refinery will bring machinery and equipment safely on-line starting later this afternoon and will resume full operations over the next several days. During the restart, nearby residents may notice a higher than usual flare and noise.

May
16

Potential Elevated Flare Due to Unplanned Shutdown

The Parkland Burnaby Refinery will be conducting an unplanned shutdown to perform minor maintenance on a processing unit. As process equipment is being taken offline, the community and nearby residents may notice a higher than usual flare and noise later this evening, with an anticipated end tomorrow.

Mar
18

Potential Elevated Noise and Flare as Refinery Prepares to Resume Operations

The Parkland Burnaby Refinery is close to completing the scheduled maintenance and will resume operations of some processing units starting early next week. As the Refinery brings machinery and equipment safely-online, neighbours and communities nearby the Refinery may notice a higher than usual flare and noise.

Jan
30

Potential Elevated Flare Due to Scheduled Maintenance

The Parkland Burnaby Refinery is preparing for its February 1 planned scheduled maintenance that will ensure safe, reliable, and efficient operations. Please be advised that neighbours and communities nearby the Refinery may see a higher than usual flare and noise as machinery and equipment is taken off-line to start the maintenance work.

Jun
05

Potential Flare due to Power Outage

The Parkland Burnaby Refinery experienced an electric power-outage today and will be restarting the Refinery over the next week. Please be advised that neighbours and communities nearby the Refinery may see a higher than usual flare and noise, as machinery and equipment is safely restarted. All safety protocols will be followed and regulators have been notified.

Apr
23

Elevated flare due to minor maintenance - Update

The Parkland Burnaby Refinery will be conducting minor maintenance on two processing units. As the units are being worked on, the community and nearby residents may see a higher than usual flare and noise.

Apr
22

Elevated flare due to minor maintenance

The Parkland Burnaby Refinery will be conducting minor maintenance on two processing units. As the units are being worked on, the community and nearby residents may see a higher than usual flare and noise.

Feb
11

Air Permit Renewal and Amendment Application

Parkland’s Burnaby Refinery (hereafter the Refinery) currently operates under the authorization of an air quality permit issued by Metro Vancouver, which is set to expire on July 31, 2022. With the expiration quickly approaching, Parkland is well underway in the application process to renew and amend the permit to align with Parkland’s commitment to reducing air emissions through investment in new technologies and infrastructure.

Dec
27

Elevated flare due to freezing temperatures

Due to unseasonably cold temperatures, some equipment at the Parkland Burnaby Refinery has been impacted.

Dec
08

Potential elevated flare as refinery prepares to resume operations

The Parkland Burnaby Refinery has begun the process to safely prepare the refinery to resume processing operations. The refinery had paused its operations due to the shutdown of the Trans Mountain Pipeline on November 14, 2021 in response to extreme rainfall.

Nov
22

Potential elevated flare as refinery pauses processing operations

The Parkland Burnaby Refinery has initiated steps to pause its refinery processing operations due to the shutdown of the Trans Mountain Pipeline on November 14 because of heavy rain fall and extreme weather conditions.

Nov
03

Potential Elevated Flare and Noise as Scheduled Maintenance Concludes

The Parkland Burnaby Refinery is nearing completion of its planned scheduled maintenance that ensures safe, reliable, and efficient operations.

Oct
13

Potential Elevated Flare Due to Partial Equipment Start Up

The Parkland Burnaby Refinery is conducting its planned scheduled maintenance that will ensure safe, reliable and efficient operations and is expected to conclude mid-November.

Sep
28

Potential Elevated Flare Due to Scheduled Maintenance

The Parkland Burnaby Refinery is preparing for its October 1, 2021 planned scheduled maintenance that will ensure safe, reliable and efficient operations.

Sep
27

Scheduled Maintenance

The Parkland Burnaby Refinery will be completing some scheduled maintenance from October to part of November to ensure we continue to operate safely and reliably. We understand that maintenance work may at times feel disruptive and want to assure you that our teams of planners and experts are working hard to minimize potential impacts to you and our community.

Dec
02

Community Advisory Panel Annual Neighborhood Meeting

Parkland Burnaby Refinery will be hosting the CAP Annual Neighborhood Meeting via Zoom on Wednesday, December 2, 2020. 

Nov
04

Air Permit Extension Application

Parkland Refining (B.C.) Ltd. (Parkland) currently operates under air discharge permit GVA-0117 issued by Metro Vancouver. The current permit is valid until January 31st, 2021. We have applied to Metro Vancouver to extend the permit by 18 months until July 31, 2022.

Oct
01

Fire Safety Tree Removals: October 2020 Update

Parkland has summarized and reviewed community input regarding the sightline mitigation replanting plan at N. Carleton Ave and Yale St., and will begin planting in October 2020. 

Sep
03

BC Environmental Assessment Office Project Notification

On June 29, 2020 Parkland submitted a Project Notification with the BC Provincial Environmental Assessment Office (EAO). During the public comment period, several questions and concerns were raised. 

Sep
01

Fire Safety Tree Removals: September 2020 Update

Parkland is seeking community input regarding a proposed sightline replanting plan at N. Carleton Ave and Yale St, Burnaby to provide a visual buffer and to improve sound dampening.

Jul
01

New Work Impacting Trees

Tree removals are required for a planned project in the storage tank area.

Jul
01

Fire Safety Tree Removals: Public Input

Parkland is seeking public input for a proposed replanting plan at the Yale & North Carleton Gate to provide a visual buffer and improve sound dampening while improving facility fire safety.

Apr
01

Fire Safety Tree Removals: April 2020 Update

As part of our commitment to safety, Burnaby Refinery completed selective tree removals within its storage tank areas in late 2019. While this necessary work was part of Parkland’s proactive efforts to address new industry safety regulations, we did not follow our own standards for proactive communication and notification with our neighbours in advance of work beginning, and for this we sincerely apologize.

Past Issues of Neighbourhood Newsletter

On October 1, 2017 the facility changed ownership from Chevron Canada Ltd. to Parkland Refining (B.C.) Ltd. Material generated prior to October 1, 2017 has been retained for continuity.