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604-257-4040
For questions or concerns, please contact 604-257-4040
Current Refinery Operating Status - The refinery is operating normally

Community Contact Line

Our Community Contact Line 604-257-4040 is available to respond to your concerns regarding the Burnaby Refinery. Alternatively, you can email us at prbcrefineryinfo@parkland.ca. With your feedback, we can improve as neighbours.

If you become aware of an emergency or life-threatening situation, call 9-1-1.

With your feedback, we can improve as neighbours.

Parkland is committed to being a good neighbour. Our Community Contact Line is available to answer any questions or concerns you may have regarding refinery operations.

Parkland Media Relations

1-403-567-2573

Parkland Customer Support

1-800-662-7177
customer.support@parkland.ca