For questions or concerns, please contact 604-257-4040
Current Refinery Operating Status - The refinery is operating normally

Community Contact Line

Our Community Contact Line 604-257-4040 is available to respond to your concerns regarding the Burnaby Refinery. Alternatively, you can email us at With your feedback, we can improve as neighbours.

If you become aware of an emergency or life-threatening situation, call 9-1-1.

With your feedback, we can improve as neighbours.

Parkland is committed to being a good neighbour. Our Community Contact Line is available to answer any questions or concerns you may have regarding refinery operations.

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