For questions or concerns, please contact 604-257-4040

Our refinery updates are transitioning to digital

As our operations shift towards greener paths, so are our community engagement plans. As part of our efforts to reduce our impact on the environment and increase the efficiency of our communication with our local community, we look forward to transitioning to new digital formats.

Fire Safety Tree Removals: April 2020 Update

As part of our commitment to safety, Burnaby Refinery completed selective tree removals within its storage tank areas in late 2019. While this necessary work was part of Parkland’s proactive efforts to address new industry safety regulations, we did not follow our own standards for proactive communication and notification with our neighbours in advance of work beginning, and for this we sincerely apologize.


  • Selective tree removal is a necessary proactive measure taken to improve tank farm safety. In this case, a new protocol from the American Petroleum Institute prompted the plan for removal of trees, while clearing was guided by the National Fire Protection Agency guidelines.
  • Through consultation with the company’s fire safety specialists, Parkland’s contracted professional arborist assessed and removed 19 trees from the tank farm area. We have since stopped all removals and have hired a landscape architect to develop a visual mitigation plan.
  • We have had preliminary meetings with neighbours to gain direct feedback for the visual mitigation plan

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Past Issues of Neighbourhood Newsletter

On October 1, 2017 the facility changed ownership from Chevron Canada Ltd. to Parkland Refining (B.C.) Ltd. Material generated prior to October 1, 2017 has been retained for continuity.

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Community Contact Line 604-257-4040